Credits And Returns

WHAT IS YOUR CREDIT & RETURNS POLICY?

• Contact customer service who will issue an RMA (return) number to ensure a credit is processed promptly following the return of stock. Call 0800 808 855.
• Our Customer Service agent will advise you on how to go about returning the goods.

IMPORTANT - please ensure the following

• All goods returned (unless faulty) are in original, sealed, undamaged packaging and are in a re-saleable condition.
• Returned products need to be within the guidelines as stated in the terms and conditions on our website.
• Products being returned are securely wrapped to prevent damage in transit - either in the original packaging/cartons or inside a protective package.